My bank account has been debited (money taken out), but JOAPS website says that the payment has not been received. What do I do?

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  • My bank account has been debited (money taken out), but JOAPS website says that the payment has not been received. What do I do?

This happens because of some failure in internet transactions (including failure of internet connection at your end). Please login back to JOAPS after one hour and check the status of the payment. Even then, if JOAPS does not acknowledge any fee payment, you MUST initiate a fresh payment process on the JOAPS website, and make the payment again, even without waiting or the money to be credited back to your account, so that your application submission is on time. The money that was debited (taken out) from your account in the first attempt, will be credited (put back) to the bank account. You will be charged only once. Any excess/unaccounted debits will be returned to you.

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    Chandigarh Sector 34 Branch: SCO 112-113, 1st floor, Sector 34A Chandigarh
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